TANGLE
Terms of Use
1. Who we are and what these terms cover
Tangle is developed and published by Clever House Engineering S.R.L., a company registered in Cluj-Napoca, Romania ("we", "us"). These terms apply to every version of the game: the Android app Untangle Butterfly: Tangle on Google Play, the iPhone and iPad app on Apple's App Store, the Facebook Instant Game Tangle Puzzle, and the browser version on itch.io.
By downloading, installing or playing Tangle you agree to these terms. If you do not agree, please do not use the game. How we handle data is described separately in our Privacy Policy.
2. Your licence to play
We give you a personal, non-exclusive, non-transferable, revocable licence to download and play Tangle on devices you own or control, for your own non-commercial entertainment.
You may not:
- copy, modify, sell, rent or redistribute the game or any part of it;
- decompile, reverse-engineer or try to extract the game's source code, except where the law expressly allows it;
- use cheats, bots, modified clients or exploits, or manipulate leaderboards, purchases or ads;
- use the game in a way that breaks the law or the rules of the store or platform you got it from.
The game, its levels, artwork, sounds, code, the "Tangle" name and all related intellectual property belong to Clever House Engineering S.R.L. or its licensors. These terms do not transfer any of those rights to you.
3. App stores and platforms
Your use of Tangle is also subject to the terms of the store or platform you downloaded or play it from (Google Play, Apple's App Store, Facebook, or itch.io). If you downloaded the iOS app from the App Store, Apple's Licensed Application End User License Agreement also applies. If these terms and that agreement conflict, Apple's agreement takes precedence for the iOS app. Apple, Google and Meta are not parties to these terms and are not responsible for the game or its support.
4. Purchases and virtual items
- Tangle can be played in full without paying. Optional purchases include Remove ads and coin packs. Prices are shown in the store before you buy.
- Payments are processed by Google Play or Apple under their own terms. We never see your card or payment details.
- Coins, shards, butterflies, themes and other in-game items are a limited licence to use content inside the game. They have no monetary value, cannot be exchanged for money, and cannot be transferred or sold.
- Remove ads is tied to the Google or Apple account you bought it with and can be restored with Restore purchases after a reinstall or on a new device. Coin packs are used up when they are added to your game and cannot be restored once credited.
- Your progress is saved on your device. If you delete the app or its data, your progress and any coins you had are lost, and we cannot restore them.
- Refunds are handled by Google Play or Apple under their refund policies (see our Support page). If you live in the European Union, you agree when buying that a digital item is delivered immediately, and you acknowledge that you then lose the 14-day right of withdrawal, as permitted by EU consumer law. This does not affect your rights if an item is faulty or not delivered.
5. Advertising
Tangle shows ads provided by third parties (Google AdMob, and Meta Audience Network in the Facebook version). We do not control the content of individual ads and are not responsible for products or services advertised. Ads you choose to watch for a reward are always optional. How ads use data, and your choices, are described in the Privacy Policy.
6. Changes to the game
We keep improving Tangle and may add, change or remove levels, features and items, and release updates you may need to install to keep playing. We may stop offering the game at any time. If we remove something you paid for, or close the game, we will act fairly and follow the store's rules and applicable consumer law.
7. Availability and your device
Tangle works offline, but some features (ads, purchases, leaderboards, the Facebook version) need an internet connection. Your mobile operator may charge for data, including roaming. We do not guarantee that the game will be available at all times, free of bugs, or compatible with every device or operating system version. We recommend not using the game on rooted or jailbroken devices, which can make it insecure or stop it working.
8. Disclaimer and limitation of liability
Tangle is provided "as is" and "as available". To the extent the law allows, we make no other promises about the game and are not liable for indirect or consequential losses, or for loss of in-game progress or items. Our total liability to you is limited to the amount you paid us for in-game purchases in the 12 months before the claim.
Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, fraud, or your statutory rights as a consumer.
9. Ending these terms
You can stop using Tangle at any time by deleting it. We may suspend or end your access if you seriously break these terms (for example by cheating or manipulating purchases). When these terms end, your licence ends and you must stop using and delete the game.
10. Governing law
These terms are governed by the laws of Romania. If you are a consumer living in the European Union, you also keep the protection of the mandatory laws of your country of residence, and you may bring proceedings in the courts there. Otherwise, the courts of Cluj-Napoca, Romania have jurisdiction.
11. Changes to these terms
We may update these terms, for example when we add features or the law changes. We will publish the new version on this page with a new effective date, and mention significant changes in the app's release notes. If you keep playing after a change, the updated terms apply.
12. Contact
Clever House Engineering S.R.L., Cluj-Napoca, Romania
contact@cleverhouse-engineering.com